FAQ's

Who are South Shore Dog Walkers and why should I choose them over the other services? That is exactly what we would be asking too if we were hiring a pet care provider. Please check out our FAQ's below to learn more about us and our service.

How long has South Shore Dog Walkers been in business and why should I choose you for my pet?

South Shore Dog Walkers has been providing exceptional pet care service in the South Shore area for over 12 years. We pride ourselves on our flexibility, trustworthiness and skill. The pets that we care for are treated like they were our own. Many of our clients have been with us since we first started our business in 2009. We would love for your pet to become a member of our pack.

Which towns do you offer service in?

We currently offer services in the towns of Weymouth, Hingham and Braintree. 

How would my dog's walk be?

The answer to that would depend upon your dog's needs, health and skill. Our shortest visit would be a 15-minute let-out. This can be either in a fenced in yard or on leash and down the street. We also have a 30-minute neighborhood walk. For a more adventurous visit we offer 60-minute dog park walks. 

How do you schedule my dog's walk during the day?

We try to accommodate each client's needs as indicated. Typically we are able to offer a two-hour time window during which our walker is promised to visit. We also will ask you for a target time that you would prefer for your pet's visit and try to arrive as close to that time as possible.

Are you available on weekends or holidays for walks?

There may be times when a weekend or holiday walk is needed. We do offer services during those times but only upon availability and for an additional $5.00 extra charge per visit. 

What about inclement or dangerous weather? Will my dog be able to be walked then too?

As we New Englanders know, if you don't like the weather outside give it a minute! Yes we do walk rain, snow or shine. However your pet's safety is always our top priority. If we feel that the elements are too dangerous for a particular service we may modify services if necessary. 

In the event I need to cancel my dog's visit will I be charged a fee?

Life happens. We understand that! Unlike other pet services we never charge a cancellation fee. All we ask is that you contact us as soon as possible to advice of your need to cancel. Any monies paid for cancelled services will be credited towards future visits.

What about emergencies that might occur during my dog's walk?

Your dog will be in the trustworthy hands or our staff who have all undergone training in Pet First Aid and CPR.  In the event of an emergency needing professional care your pet will be transported to the nearest veterinarian hospital and you will be contacted right away. 

How do I pay for my pet's service?

We accept cash, checks or electronic payments via Venmo, Zelle or PayPal. Your payment arrangements will be made directly with your assigned service provider at your Meet and Greet visit. 

Do you offer pet-sitting visits for vacations?

Yes we do offer pet-sitting for dogs, cats, birds or turtles based upon availability. Visits are usually around 15 minutes and can be customized to your pet's needs. Details would need to be discussed at a Meet and Greet visit before your travel dates. Cost for each visit is $20.00 with an additional $5.00 charge for each weekend or holiday visit.